SHIPPING & DELIVERY TIME

Free shipping on New Zealand orders over $500 NZD

Express shipping - Next working day 

Standard shipping - Up to 3 working days 

Rural shipping - Please select this option if your address is rural - up to 5 working days

 

International shipping: NZD $150 for most international orders *

*Additional shipping charges may apply for some international orders depending on location - contact us for a quote

We will process your order as soon as possible within standard business hours. 

Please choose your items carefully as we are unable to return or exchange due to change of mind. Items may only be returned or exchanged if they are faulty. Shipping and handling charges are not refunded unless the original item was incorrect or faulty.

When checking out please supply us with a physical address, such as a workplace, where there will be someone present to sign for your item between the delivery hours of 9am - 5pm weekdays. Please also add a phone number, as couriers will use this to contact you if they are having difficulty delivering your parcel. We take no responsibility for charges or delays incurred at receiver's end.

We offer FREE DELIVERY New Zealand wide for our bridal collection. Our team will email you the tracking details for you to track your dress.
We ask for at least a 6 month lead time however, we can make your dress in a shorter time frame if this is approved by our team.
Please email contact@trishpeng.com for further information. Rush orders may incur an additional fee.